Ocean House - St Ives
FAQs for your stay with us at Ocean House in St Ives, Cornwall.
About the property - Ocean House
Just a few minutes’ walk from St Ives’ attractions and beaches, Ocean House is the ideal central base, whether you’re staying for holidays or work. It...
How to get to us - Ocean House
Our Address is Ocean House 16 Park Avenue St Ives TR26 2DN For our location and directions. CLICK HERE
Parking - Ocean House
There’s free parking on Park Avenue for two hours in the day and between 6pm and 9am. If you leave your car overnight, don’t forget to move it before ...
EV Charging - Ocean House
Currently, the property does not offer a dedicated EV charging point. The property's electrical supply is not fit for EV charging, do not attempt to c...
Check In
The earliest you can check in is 16.00 pm, this gives our housekeepers time to prepare everything for you.
Check Out
The latest you can check out is 11.00 am, this gives our housekeepers time to prepare for our next guests.
Cancelation Policy
You can cancel free of charge until 2 days before arrival. You will be charged the total price of the reservation if you cancel in the 2 days before a...
Essential Arrival Information
All your essential arrival information including door codes etc is sent out the afternoon before your arrival.
Door code instructions - Ocean House
Ocean House is self-check-in. Your unique key-code entry will get you in the front door of the property and your bedroom door. There are full instruct...
Lost Property
If you leave belongings at a property and would like them returned, no problem. We have a £40 administration, postage and packaging fee for standard s...
Superfast Wifi
Our Superfast WiFi is free and unlimited.
Communal Kitchen/Diner - Ocean House
In the kitchen/diner, you’ll find: Full cooking facilities (don’t forget to wash up what you use) Dishwasher, washing machine and tumble dryer – there...
Hot Drinks
Everything you need to make hot drinks is in your room, including a kettle, selection of tea, coffee, hot chocolate, milk and biscuits! If you need an...
House Keeping
If you’re staying for a week or more, we’ll clean your room and change your bed linen and towels weekly. Please don’t take towels outside your room – ...
Hairdryers
If you’re looking for a hairdryer, you’ll find one in your top drawer in your bedroom.
Ironing
There’s an iron and ironing board on the wall in the dining room – you can use them in your room but please return them to the dining room afterwards ...
Security
For everyone’s safety and security, the entrance and communal areas are covered by CCTV.
Fire Safety
In the event of a fire, the alarm will sound (you can’t miss it). Please evacuate as fast as possible – don’t stop to take belongings with you. There ...
Smoking/Vaping
Strictly no smoking, vaping or e-cigarettes anywhere in the property – it’ll set off the fire alarm and you’ll be charged a call-out fee. You’ll find ...
Recycling
We are always trying to protect the environment so encourage everyone to recycle as much as possible. You will find recycling bins for paper, cardboar...
Outdoor Areas
We love the great outdoors so feel free to use the seating area at the front of the house and the garden at the rear. Please be considerate of our nei...
Tips for Town
The quickest way is to follow Park Avenue only 30 metres, then down the steps on the left. Stuck for where to go? You’ll find the Tourist Information ...
RNLI
Like many organisations on the coast we support the RNLI, which ensures that popular beaches have a fully qualified lifeguard on duty. The RNLI rely o...
Need a Doctor
Doctor’s surgery and Minor Injuries Unit The Stennack Surgery The Old Stennack School St Ives TR261RU Tel. 01736 793333 24-hour A&E Royal Cornwall Hos...