All Properties

Frequently Asked Questions applicable to all properties
Check In
The earliest you can check in is 16.00 pm, this gives our housekeepers time to prepare everything for you.
Check Out
The latest you can check out is 11.00 am, this gives our housekeepers time to prepare for our next guests.
Essential Arrival Information
All your essential arrival information including door codes etc is sent out the afternoon before your arrival.
Cancelation Policy
You can cancel free of charge until 2 days before arrival. You will be charged the total price of the reservation if you cancel in the 2 days before a...
Lost Property
If you leave belongings at a property and would like them returned, no problem. We have a £40 administration, postage and packaging fee for standard s...
Housekeeping
If you’re staying for a week or more, we’ll clean your room and change your bed linen and towels weekly. Please don’t take towels outside your room – ...
Fire Safety
In the event of a fire, the alarm will sound (you can’t miss it). Please evacuate as fast as possible – don’t stop to take belongings with you. There ...
Smoking/Vaping
Strictly no smoking, vaping or e-cigarettes anywhere in the property – it’ll set off the fire alarm and you’ll be charged a call-out fee. You’ll find ...
Recycling
We are always trying to protect the environment so encourage everyone to recycle as much as possible. You will find recycling bins for paper, cardboar...
RNLI
Like many organisations on the coast we support the RNLI, which ensures that popular beaches have a fully qualified lifeguard on duty. The RNLI rely o...